Running a restaurant in Charlotte’s booming food scene takes more than great food — you need strong digital marketing to stay competitive. Whether you’re a cozy café in NoDa, a barbecue joint in South End, or a farm-to-table eatery in Lake Norman, your online presence matters.

Here are six actionable strategies for improving digital marketing for Charlotte restaurants in 2025.

1. Claim and Optimize Your Google Business Profile

This is the first impression for many hungry customers. Make sure your profile includes:

  • Accurate hours, phone number, and website link
  • Menu uploads or links (via platforms like Toast or SinglePlatform)
  • Delivery and reservation options
  • Recent photos of your food, drinks, and atmosphere
  • Responded reviews

Visit the Google Business Profile Tool.

2. Use Instagram and Facebook Strategically

Charlotte diners love to eat with their eyes first. Post:

  • High-quality food photography
  • Behind-the-scenes stories from the kitchen
  • Daily specials and happy hour deals
  • Reels featuring new menu items or events

Use hashtags like #CLTEats and location tags to reach nearby diners.

3. Enable and Promote Online Ordering

More diners than ever want to order ahead or get delivery. Offer online ordering on your website, not just through third-party apps.

Integrate a branded ordering system and promote it clearly on your homepage and social media to keep more profit in-house.

4. Create a Mobile-Friendly Website

Your website should:

  • Load fast on mobile
  • Feature a simple, readable menu
  • Have online ordering or reservation links
  • Clearly display hours, contact info, and location

Check out our Website Packages built for local restaurants.

5. Build and Use an Email List

Email marketing is still powerful. Offer subscribers:

  • Exclusive offers
  • Event announcements
  • Birthday rewards or loyalty perks

Send 1–2 emails per month with great visuals and a call to action like “Order Now.”  Mailchimp and Constant Contact are great tools for email marketing.

6. Partner With Local Influencers and Food Bloggers

Charlotte has a strong food influencer scene. Invite them to try your dishes for exposure. Other options include:

  • Joining “Best Of” local lists
  • Hosting giveaways with foodie accounts
  • Partnering with nearby restaurants on events

Need Help Growing Your Restaurant’s Reach?

Charlotte’s food scene is competitive — but with a smart digital strategy, your restaurant can stand out and attract more loyal diners.

At 301 Branding, we help local restaurants grow with custom websites, SEO, social media, and advertising support.

Contact us today and let’s grow your business together!

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At 301 Branding, we grasp the unique dynamics of your business. Our digital presence marketing strategies are tailored to highlight your strengths, and build a commanding online presence. Let’s transform how the world sees your business and enhance your path to success.